Job Summary
We are seeking a highly motivated Food Safety and Quality Assurance Associate to join our team. This position plays a critical role in ensuring compliance with applicable food safety, regulatory, and quality standards. The ideal candidate will support product documentation, supplier approval, change management, and regulatory inquiries while working closely with cross-functional teams including marketing, procurement, logistics, and customer service.
Job Location
Hybrid: Some in-person work required.
2205 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Ensure food products comply with all applicable federal, state, and international regulations.
- Maintain up-to-date knowledge of regulatory changes affecting the food industry and communicate relevant updates to internal teams.
- Communicate with vendors to collect and assess technical documentation.
- Maintain digital filing and tracking systems to ensure documents, including regulatory and quality records, including specifications, SOPs, and certifications,
are current and accessible.
- Support product registration and regulatory submissions.
- Assist in the development, implementation, and maintenance of food safety and quality programs (e.g., HACCP, GMP).
- Ensure accurate and timely documentation of QA/QC procedures and results.
- Review customer feedback and identify food safety topics and quality trends .
- Document findings and corrective actions in complaint reports.
- Ensure timely closure of complaints in accordance with internal SOPs and regulatory timelines.
- Communicate outcomes to stakeholders, including customers if required.
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- 1-2 years of experience in food regulatory, quality assurance, or compliance
- Familiarity with regulatory frameworks such as FDA (21 CFR), FSMA, GFSI, Codex Alimentarius, etc.
- Certification in HACCP, PCQI, or other food safety programs.
- Experience with third-party certifications (e.g., SQF, BRC, Organic, Non-GMO, Kosher).
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Understanding of food regulations, food safety programs, and quality systems.
- Excellent attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office; experience with ERP or QMS platforms is a plus.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.