Job Summary
Clark’s RaD (Research & Development) team evaluates the reliability, safety, and quality of new products in development and existing in-market products, including field issues and customer complaints. Today that scope is primarily large commercial foodservice equipment, and it is expected to expand over time to include other product categories such as non-durable goods, furniture, and industrial equipment for our private label products. The Product Test Technician is a hands-on, entry-level role that carries out test procedures under the direction of Product Test Engineers. The technician is responsible for test setup, execution, teardown, and data collection. This position is ideal for someone who wants to build technical skills in a product testing environment.
Job Location
2257 Old Philadelphia pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Follows written test procedures and engineer instructions to execute functional, safety, and reliability tests on commercial foodservice equipment.
- Sets up test fixtures, products, and instrumentation, and tears down test setups at the completion of each test.
- Installs and wires thermocouples, sensors, and data acquisition (DAQ) equipment according to test plans.
- Runs repetitive test cycles, such as door cycling, duty cycles, and endurance testing, and tracks cycle counts accurately.
- Records test data, observations, and photos in logs and data sheets; flags anomalies, failures, or deviations to the test engineers.
- Performs routine checks on product condition, including inspection for damage, wear, leaks, or abnormal operation during testing.
- Assists with sample receiving, preparation, labeling, storage, and disposal.
- Performs basic cleaning and upkeep of test equipment, tools, and the test lab work area.
- Supports the test engineer with routine calibration checks and equipment maintenance as trained.
- Works within testing priorities set by the test engineer and communicates status and completion timing as work progresses.
- Other duties as assigned.
Physical Requirements
- Work is performed while standing and/or walking, up to and including 12 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
Work Environment
- While performing the duties of this job, the employee is exposed to operating electrical parts, gas-operated equipment, moving mechanical parts, and vehicles (e.g., forklifts). Lockout/tagout and other safety procedures must be followed at all times.
- Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases.
- The noise level in the work environment is usually quiet to moderate.
Qualifications
Experience
- 0-3 years of hands-on experience in a technical field such as field service technician work, HVAC or refrigeration service, appliance/automotive repair, equipment maintenance, or assembly. Equivalent experience will be considered, including military or trade-school technical training combined with applied, hands-on work.
- Comfortable working with electrical systems and able to safely use a digital multimeter and interpret basic AC/DC readings.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Strong attention to detail and the discipline to follow procedures exactly, every time.
- Patience and consistency with repetitive, long-duration testing tasks.
- Ability to accurately record data and observations in logs, spreadsheets, and reports.
- Basic mechanical aptitude and hand and power tool proficiency.
- Comfortable working under the direction of an engineer while taking initiative to flag issues early.
- Clear communication skills, with the ability to report status and problems concisely.
- Basic computer proficiency, including Microsoft Excel and Outlook.
- Reliable attendance and a strong safety mindset.