Job Summary
The Sales Manager with The Restaurant Store is responsible for developing and maintaining an effective sales culture for a retail branch location. Under direction of the Branch Manager, the Sales Manager is responsible for accomplishing a variety of sales goals through effective day-to-day strategies that align with our merchandising, order fulfillment, and inventory teams to ensure customers are satisfied with their TRS experience.
Job Location
121 Kane St., Baltimore, MD 21224
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Support sales growth within the location’s market by collaborating with cross-functional stakeholders to achieve company-defined metrics and advance key sales initiatives
- Develop and maintain extensive product knowledge while leading and/or delegating product training within the branch location
- Develop and train the local sales team with a sales-minded focus that promotes customer satisfaction
- Manage the internal quote system, coordinating on-site visits and ensuring timely customer follow-up with accurate, up-to-date quotes.
- Understand and utilize a deep understanding of DiSC profiling to build a cohesive and high-performing team
- Support year-over-year membership growth at all levels within the local market
- Manage customer sales issues as needed
- Create and identify marketing leads and opportunities within the local market that support future growth
- Communicate with Branch / Assistant Branch Manager(s) to identify charitable organizations to support within the local market
- Manage building safety by holding keys to the building and using alarm codes as outlined in company policy
- Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
- Maintain the overall cleanliness of the store
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
Qualifications
Experience
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Minimum of 2 years of relevant experience in retail sales management with a specific focus on restaurant supply and/or food and beverage services
- Associate’s degree in a related field, or equivalent combination of education and experience
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Job Posted: 08/11/2026