Job Summary
The Part-Time Field Marketing Associate with The Restaurant Store (TRS) is responsible for promoting the value and advantages of shopping with TRS through professional, concise, and customer-focused communication across the local market area. This role serves as a positive representative of the local branch while supporting business growth through field marketing, lead generation, customer outreach, data collection, and indirect sales strategies. The Field Marketing Associate will contribute to operational and sales objectives by identifying new business opportunities, nurturing customer relationships, accumulating market intelligence, and collaborating closely with local sales and leadership teams. This part-time position offers flexible scheduling while requiring consistent engagement with customers, prospects, and local businesses to support branch sales goals.
Job Location
Hybrid: Some in-person work required.
2209 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Effectively communicate with TRS customers and prospects, including foodservice business owners, operators, and purchasing decision-makers.
- Conduct outbound calls to prospective, inactive, and existing customers to generate leads, schedule visits, promote products and services, and strengthen customer relationships.
- Utilize company software, CRM platforms, and technology tools to support customer needs, document interactions, track leads, and maintain accurate customer records.
- Accumulate, analyze, and maintain customer, prospect, and market data to identify sales opportunities, track trends, and support business development initiatives.
- Plan and execute efficient travel routes to regularly visit local businesses and maximize customer engagement within assigned territories.
- Increase local branch sales by converting new prospects into active customers and re-engaging inactive and lapsed customers into consistent purchasers with TRS.
- Gather and communicate customer feedback, buying trends, market intelligence, and competitor activity to local sales and leadership teams.
- Collect and report relevant competitor pricing and invoice information to support strategic decision-making.
- Maintain accurate records of field activities, customer interactions, lead generation efforts, and sales opportunities through established reporting processes.
- Develop and maintain a strong knowledge of TRS products, services, and industry trends to effectively support customer needs.
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Minimum of 1 year of experience in retail, field marketing, sales, business development, food service, customer outreach, or a related field.
- Experience using Microsoft Office Suite and CRM systems to manage customer relationships, track leads, and maintain business-to-business communications.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Reliable transportation, a valid driver's license, and an acceptable driving record.
- Strong verbal and written communication skills with the ability to explain complex concepts in a clear, concise, and customer-friendly manner.
- Proven ability to build relationships, engage prospects, and communicate confidently through both in-person interactions and outbound calling.
- Strong analytical, organizational, and problem-solving skills.
- Ability to collect, interpret, and leverage customer and market data to support sales growth and business objectives.
- Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
- Adaptability and willingness to adjust to changing business needs and priorities.
- Ability to navigate challenging situations with professionalism, diplomacy, and emotional intelligence.
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Job Posted: 06/30/2026