Job Summary
Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, a Clark Associates company, is looking for analytical, determined and diplomatic candidates to join our growing company as a Fraud Prevention Intern within our Risk & Payments Department. This role focuses on having an investigative eye, collecting information and using logic to solve abstract problems and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
Job Location
Remote: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
As an E-Commerce Fraud Prevention Intern you will:
- Analyze incoming orders to spot trends and prevent fraudulent order attempts
- Communicate empathetically with cardholders to confirm order authenticity
- Make and execute decisions regarding validity of orders
- Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
- Work cooperatively with other Fraud Prevention Consultants to recognize trends and update system accordingly
- Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Pursuing a degree in Risk, Fraud Prevention, Mathematics or has expressed interest in those topics
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
We are looking for driven, motivated candidates who:
- Can support a position and influence outside opinion
- Notices the small details
- Is not afraid to take ownership of decisions and leverages data to back up those decisions
- Adept at communicating effectively to a variety of audiences
- Able to prioritize and balance multiple responsibilities
- Able to balance desired business and customer outcomes
- A team player who wants to contribute to a thriving culture
- Able to flourish in a fast-paced, changing environment
- Has strong Excel experience
- Computer literate