Job Summary
The Overnight Operations Manager with The Restaurant Store is responsible for managing the physical merchandising of all items for a retail branch location. Under direction of the Branch Manager, the Overnight Operations Manager is responsible for accomplishing a variety of operational goals through effective time management strategies that align with the goals of our sales, order fulfillment, merchandising, and inventory teams.
Operations Schedule:
10:00pm-6:30am Sunday-Thursday
Job Location
1620 Whitehead Court, Gwynn Oak, MD 21207
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Optimize sales based on effective product replenishment throughout the branch location
- Ensure a high level of organization and neatness while completing inventory replenishment tasks
- Maintain promotional displays throughout store that highlight promotional items in an effective manner
- Support order fulfillment methods of location by managing order pulling as needed throughout shift
- Communicate effectively with other department managers to ensure needs of customers are met in a timely and ongoing basis
- Communicate with Branch / Assistant Branch Manager to support the safety and maintenance of the building and equipment
- Manage employee relation issues as needed
- Support the development and training needs of the overnight team related to operational goals and position requirements
- Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
- Manage building safety by holding keys to the building and using alarm codes as outlined in company policy
- Maintain the overall cleanliness of the store
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Minimum of 2 years of relevant experience in retail and/or supply chain management with a specific focus on merchandising management
- Associate’s degree in a related field, or equivalent combination of education and experience
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Job Posted: 12/03/2025