Job Summary
The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Inbound Transportation Team within our Logistics Department. The Logistics Specialist role is responsible for management of the booking and container flow for all inbound shipment volume. This role focuses specifically on tasks such as daily reporting, internal and external stakeholder relationship management, carrier rate and contract ownership, process improvement initiatives, and booking exception management through various communication channels.
Job Location
Remote: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Manage internal and external stakeholder communication to ensure high service levels.
- Maintain and foster relationships with procurement, ocean carriers, booking agents, and freight forwarders to problem solve, provide additional support, and make proactive decisions.
- Identify and execute process improvement initiatives to ensure highest team efficiency.
- Identify and action opportunities for cost reduction in the network.
- Daily booking exception communication and problem solving through email.
- Daily reporting to monitor carrier performance, cargo ready date discrepancies, and other buyer / vendor communication challenges.
- Act as a subject matter resource to both internal and external stakeholders.
- Collaborate with other teams to accomplish department goals.
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- 1-3 years of relevant experience in Ocean Import.
- Proficient with Microsoft Office (Outlook, Word, Excel, etc.).
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Innovators who can share past examples of implementing process improvements that created time or cost savings in various settings.
- Able to think like an entrepreneur, challenging the status quo and having a drive for process improvement.
- Able to work autonomously to take initiative and ownership of complex problems to find creative solutions.
- Able to leverage data to support proposed solutions.
- Adept at communicating effectively with diverse audiences.
- Able to prioritize and balance multiple responsibilities.
- Team players who bring their unique perspective to enhance our inclusive culture.
- Able to flourish in a fast-paced, changing environment.
Hiring Process
Our team is dedicated to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences. If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Specialist position with you! To apply, submit your resume online today. A cover letter including examples of process improvement is highly recommended for consideration.
Qualified applicants will be contacted for a phone interview and then may continue to 1 or 2 rounds of in-person (virtual) interviews.
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Job Posted: 10/20/2025