Job Summary
As the largest online distributor of restaurant supplies and equipment, WebstaurantStore hosts an expansive catalogue with over 430,000 products that are delivered through fast, dependable shipping. Unlike most in the e-commerce arena, almost all of our technological design, development, and systems management is done in-house, allowing us to create custom solutions within an ever-changing market. This consistent, organic growth is why we have a need for a Site Reliability Manager looking to further their career. This role focuses on supporting our web application development and e-commerce teams and is a key part of growing the many facets of our business.
The ideal candidate for this job should be independently motivated and ready to work hard to achieve results. As an industry leader, WebstaurantStore continues to have tremendous growth and continuously promotes talented, hardworking, and dedicated individuals.
Job Location
Remote: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
As a Site Reliability Engineering Manager, you will be:
- Working effectively in a collaborative and innovative team-oriented environment.
- Responsible for hiring and growing the team.
- Mentoring and managing performance of approximately 10 direct reports to facilitate career goals
- Organizing and managing timelines, which includes collaborating with Development, BA, QA and other IT teams.
- Actively contributing to code reviews, architecture decisions and process improvements.
- Ensuring our fun and open culture is preserved.
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
We are looking for driven, motivated candidates who have:
- 6+ years of proven expertise in leading and managing teams.
- A background running infrastructure at scale with a strong working knowledge of web development.
- Leading teams using Linux, Kubernetes, Prometheus, OTEL, and other cloud native technologies.
- Project Management Lifecycles (Agile -Scrum/Kanban and Waterfall).
- A solid understanding of both on premise and cloud based (Azure) solutions.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Hungry:
- Passionate for their work.
- Goes above and beyond to get the job done.
- Looks for opportunities in all aspects of the company.
- Process improvement focus.
Humble:
- Easily admits to mistakes.
- Acknowledges his/her weaknesses.
- Displays a grounded confidence but not arrogance.
Smart:
- Shows empathy.
- Attentive listener.
- Adjusts his/her own behavior to fit the nature of a conversation.
- Understands what others are thinking.
One Part of the Bigger Picture
WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.
Are You Ready?
Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you!
Never heard of us? That’s okay! We love sharing our stories.
Check us out on:
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Job Posted: 10/20/2025