Job Summary
The Order Fulfillment Professional with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Order Fulfillment Professional will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, order fulfillment, and inventory teams.
Job Location
3155 Schoenersville Road, Bethlehem, PA 18017
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Support the growth and utilization of TRS.com within market reach of the branch location
- Assist customers with utilizing all aspects of TRS.com ordering
- Communicate effectively with the Inventory and Sales Departments to maintain a consistent focus on what is best for our customers
- Maintain accountability with Inventory Department for accurate inventory levels
- Maintain accountability with Sales Department for accurate and timely communication with customers
- Maintain the overall cleanliness of the store
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
EDUCATION and/or EXPERIENCE
- Minimum of 1 year of relevant experience in retail and/or supply chain management
- High school diploma or GED, or equivalent combination of education and experience
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management toolsStrong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.
Job Posted: 09/15/2025