Merchandising Operations Lead

The Merchandising Operations Lead is responsible for supporting the execution of in-store merchandising strategies with a strong emphasis on procurement alignment and operational efficiency. This role serves as a key connector between merchandising, procurement, analytics, and store operations teams to ensure that promotional initiatives are executed seamlessly, inventory flow is optimized, and strategic merchandising goals are met.

This individual will manage promotional calendars, lead the planning of visual displays, and play a pivotal role in item lifecycle management, all while driving cross-functional collaboration and continuous process improvement.

Job Location

2209 Old Philadelphia Pike, Lancaster, PA 17602

We only accept W-2 candidates, H-1B sponsorship is not available.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage the in-store promotional calendar in alignment with procurement timelines, marketing campaigns, and inventory availability.
• Collaborate with procurement, analytics, and store teams to develop merchandising strategies that maximize sell-through and reduce excess inventory.
• Plan and coordinate execution of endcaps, impulse displays, and sales contests, ensuring alignment with vendor agreements and promotional objectives.
• Serve as a liaison between Store Operations and Visual Merchandising to support consistent and accurate execution across all store locations.
• Lead item lifecycle activities including new item approvals, SKU rationalization, and product transitions in partnership with buyers and store leadership.
• Maintain proactive communication with store teams and internal stakeholders to ensure clarity on timelines, expectations, and merchandising standards.
• Monitor and report on performance of key merchandising initiatives to inform flyer planning, inventory positioning, and store layout decisions.
• Identify and implement process improvements related to merchandising SOPs and execution strategies, with a focus on high-velocity or complex-to-merchandise items.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This role may work in an office setting and/or telecommute from home. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Experience

Education

Desired Traits & Skills