Job Summary
Who we are:
Join one of Pennsylvania’s fastest growing companies today! The Restaurant Store, a division of Clark Associates, is seeking an ambitious problem solver with attention to detail to join a rising company as a Logistics Specialist. A Logistics Specialist concentrates on the enhancement of order fulfillment processes, resolution of customer challenges, and is a crucial element to the growth of our business.
Why work for The Restaurant Store?
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Our Pennsylvania headquarters feature an on-site fitness center and lunch bar.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Logistics Specialist position with you! Submit your resume and cover letter today!
Job Location
Hybrid: Some in-person work required.
2209 Old Philadelphia Pike, Lancaster, PA 17602
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Work directly with carriers to resolve shipping issues that occur with ground and common carrier shipments
- Make and execute decisions regarding the delivery needs of customer orders
- Provide friendly assistance to our customers and keep them updated on the status of their orders
- Work closely with our Customer Solutions team and our retail store locations to enhance our customers' shopping experience
- File and manage carrier damage claims
- Coordinate and schedule common carrier pickups
- Log and analyze freight invoices
- Monitor expedited shipping orders to ensure they deliver timely
- Offer suggestions and methods to improve delivery
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Past industry experience is helpful but not required for this position.
Education
- This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Detail Oriented
- Willing to contribute in a team environment where communication is key
- Capable to juggle multiple projects and tasks
- Balanced with attention between company and customer outcomes
- Flexible when dealing with customer requests and item delays
- Embracing of an evolving and high-speed environment
- Willing to remain flexible and adapt to change as we continue to grow as a company
- Experienced with computers
- Posses a continuous improvement mindset