Job Summary
Are you ready to be at the heart of high-impact, fast-moving projects that power some of the biggest names in the food service industry? As a Project Fulfillment Representative, you won’t just check boxes, you’ll drive momentum. From coordinating large-scale projects to troubleshooting urgent fulfillment issues, your day-to-day will be anything but ordinary. You’ll gain hands-on experience in logistics, data analysis, and partner collaboration, all while learning from a team of industry experts. If you're looking for a role where your voice matters, your ideas shape outcomes, and your work has a direct effect on success, this is it! Step into a role where operational excellence meets real-world impact.
Job Location
Hybrid: Some in-person work required.
30 Citation Lane, Lititz, PA 17543
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Project Sourcing & Execution: Support the planning and execution of complex, large-scale fulfillment projects which will primarily be New Store/Restaurant Opening Projects. These involve consolidating inventory from multiple warehouses within our distribution network into a single location to build a comprehensive package that includes essential supplies for opening a new store location for all partner types. Additional projects may include reinvestments, express store launches, and specialty rollouts.
- Communicate with Stakeholders: Serve as the primary point of contact between Project Management, Fulfillment, and Distribution teams to align timelines, clarify expectations, and proactively resolve any issues that could impact order accuracy or delivery. You’ll communicate directly with project stakeholders primarily via email to provide timely updates, respond to inquiries, and address concerns, all while maintaining a professional and approachable tone.
- Manage Project Inventory: Track product availability across multiple sources and systems, identify potential shortages or disruptions, and contribute to inventory allocation decisions that drive accuracy, efficiency, and on-time project completion.
- Operational & Administrative Support: Prepare and maintain detailed project documentation including packing lists, shipment trackers, and stakeholder status reports while ensuring data accuracy across internal systems. Review and approve freight invoices for accuracy and compliance, supporting informed operational decision-making.
- Process Improvement & Innovation: Actively seek out opportunities to streamline processes, enhance operational efficiencies, and improve overall customer satisfaction. This may involve collaborating with a dedicated programming team to develop and implement automation solutions or process improvements.
- Learn and Grow: Gain exposure to logistics best practices, third-party logistics (3PL) processes, and project planning. Develop foundational skills in operations and supply chain management.
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Experience in customer service, logistics, supply chain, or another related field is preferred but not required for this entry-level position.
Education
- This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts simply and concisely to ensure ease of understanding
- Strong emotional intelligence required with the ability to connect with others in-person and remotely
- Strong analytical and problem-solving skills
- Ability to work independently and within a team
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment
- Service leadership approach with a demonstrated desire to exceed expectations
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.
Job Posted: 06/10/2025