Job Summary
If you are searching for a full-time, permanent work-at-home career, we've got an opportunity for you to join our fast-growing team!
Awarded as one of the fastest-growing companies in central Pennsylvania, Clark Associates, Inc. is looking for proactive, detail-oriented candidates to join our growing tax team in a Tax Exemption Coordinator position within our Business Services - Tax department. This role focuses on attention to detail and accuracy and is a key part of ensuring Clark Associates and our divisions are providing quality assistance to customers while processing their tax exemption documents in compliance with state sales tax laws.
Job Location
Remote: Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Review and approve all incoming exemption certificates, ensuring they are complete, correct, and appropriate
- Manage customer requests related to taxability of certain items
- Manage and maintain the exemption certificate website/software
- Ensure all exemption certificates are cataloged and easily retrievable
- Perform periodic reviews of exemption certificates and collection/approval processes
- Assist with retrieving and managing exemption certificates for sales tax audits
- Assist with internal requests related to our company's resale exemption certificates
- Continue education related to changes in exemption certificate law
- Evaluate current processes and collaborate with the team to find innovative solutions to improve efficiency
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Are able to work accurately at a fast pace
- Provide excellent communication
- Have a strong work ethic
- Can work well independently or as part of a cohesive team
- Are able to work at a computer for extended periods of time
- Have proficient typing skills
Education
Desired Traits & Skills
- Strong analytical and problem-solving skills are required.
- Strong verbal and written communication skills; ability to explain complex concepts in a concise way to ensure ease of understanding.
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
- Customer service-oriented attitude with a demonstrated desire to exceed expectations.