Job Summary
The Sales Manager with The Restaurant Store is responsible developing and maintaining an effective sales culture for a retail branch location. Under direction of the Branch Manager, the Sales Manager is responsible for accomplishing a variety of operational goals through effective day-to-day sales strategies that align with our merchandising, purchasing, and inventory teams to ensure customers are satisfied with their shopping experience.
Job Location
2811 Dekalb Pike, Norristown, PA 19401
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
- Develop and maintain extensive product knowledge while leading and/or delegating product training within the branch location
- Develop and train the local team with a sales-minded focus that promotes customer satisfaction
- Manage the internal quota system while coordinating on-site visits for appropriate sales opportunities
- Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
- Support Membership and Gold Membership growth year over year within the local market
- Support the growth and utilization of TRS.com across our customer base
- Manage customer sales issues as needed
- Create and identify marketing leads and opportunities within the local market that support future growth
- Communicate with Branch / Assistant Branch Manager(s) to identify charitable organizations to support within the local market
- Maintain the overall cleanliness of the store
Physical Requirements
- Work is performed while standing and/or walking, up to and including 9 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
- Minimum of 2 years of relevant experience in retail sales management with a specific focus on restaurant supply and/or food and beverage services
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
- Service leadership approach with a demonstrated desire to exceed expectations