Job Summary
The Sales Representative adds value to the team by communicating directly & promptly with our customers, and by supporting other Sales and Project Management staff. Reporting to the Director of Federal Sales, most of this role involves reviewing bid portals, preparing quotes, and helping orders move from bid stage through to billing. This role is a great fit for someone who's organized, resourceful, and looking for growth.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Location
2551 Horseshoe Rd, Lancaster, PA 17601
We only accept W-2 candidates, H-1B sponsorship is not available.
Responsibilities
• Regularly review and identify bid opportunities posted on bid portals (daily)
• Respond to customer account inquiries via email and phone (daily)
• Accurately prepare and submit bids/quotes by specified deadlines (daily)
• Research new markets
• Enter new orders into our project ordering system
• Obtain quotes from installers, representatives, and manufacturers through email & phone communication
• Create and maintain customer & quote records
• Ensure customers have complete & current order status
• Collaborate with internal departments to process orders, research lead times, and resolve issues
• Work with vendors and carriers to ensure order fulfillment
• Build familiarity with federal contracting regulations and guidelines
• Manage GSA contract catalog
• Undertake special projects and assignments as needed
• Attend trainings, industry shows, and trade shows as directed
Physical Requirements
- Work is performed while sitting/standing and interfacing with a personal computer.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires occasional bending, squatting, crawling, climbing, and reaching.
- Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications
Experience
Required
- Comfortable communicating with customers & vendors by phone and email
- Strong computer skills: 90% of this job is using a computer for email, data entry, and web-based systems
- Able to work in a fast-paced environment with multiple shifting deadlines to manage
Preferred
- Experience in customer service, sales, or a similar office-based role
- Experience preparing quotes, submitting bids, and working with pricing or cost data
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
- Strong customer service mindset
- Professional, detail-oriented, and organized with accurate data-entry skills
- Skilled at managing multiple priorities that shift day to day
- Persistent problem-solver with strong follow-through
- Team-oriented, reliable, and eager to learn
A food service equipment contractor that fulfills thousands of orders for daily operating supplies, replacement equipment, and new product rollouts for hundreds of new kitchens per year.
Job Posted: 09/23/2026