To perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Leadership

• Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
• Work closely with leadership to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis
• In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices, and operating expectations
• Clearly communicate team goals, resolve problems as they arise, and answer any related questions
• Assist with developing a cross-trained team that can flex into other departments or jobs as needed
• Maintain a high level of communication with Inbound teams and management daily; partner with other team leads to flex hours where necessary
• Serve as a resource for all employees regarding job tasks, company policies and procedures, and warehouse initiatives
• Report personnel issues to the department leadership to enable timely resolutions

Process

• Ensure a high level of accuracy on inbound purchase orders and verify that they are received in our internal system correctly; maintain the inbound error log to track and ensure accountability
• Resolve any PO issues that may arise, verifying overages and shortages prior to receipt closure
• Organize the dock based on available space, directing drivers to where and when they can be unloaded
• Manage the department's daily workflow and work with leadership to adjust staffing levels as needed.
• Conduct inspections within the inbound department to ensure a high degree of accuracy and quality
• Identify roadblocks/challenges that the team communicates and work internally and with other departments to remove them
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation