Job Summary

Customer Support Internship - Summer 2027

Clark National Accounts
Lititz, PA Remote
$18.75 to $22.25 Per Hour
Entry Level
Internship
Legal residents of one of the following states:
AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
W-2 candidates only, H-1B sponsorship not available
Responsibilities
  • Assist Account Support Representatives with customer inquiries while maintaining a professional and empathetic tone
  • Research order details, fulfillment issues, or product questions and help identify the root cause of customer concerns
  • Learn to apply critical thinking and hospitality-centered problem-solving to create solutions that support long-term customer loyalty
  • Support platform quality assurance by proactively reviewing the CNA marketplace for accuracy, consistency, and overall user experience
  • Assist with account-specific tasks, including preparing or updating internal reference materials
  • Take part in training sessions, system learning, quality feedback discussions, and team meetings to build communication and service capabilities
  • Contribute observations or ideas that support process improvement and the continued development of CNA’s evolving platform
  • Partner directly with Account Support Consultants (ASCs) to support some of the largest customer accounts in the industry
  • Collaborate cross-functionally with various teams, such as Logistics, Platform, Tax, Accounts Receivable, and our distribution centers, to help research issues and support timely resolutions
  • Develop a self-driven “Legacy Project”
Join the Team
Clark National Accounts
Personal Information
Job Questions
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Job Application for Customer Support Internship - Summer 2027

Customer Support Internship - Summer 2027

Personal Information

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State
City
Search for address or enter ZIP Code to fill in State and City.
Are you a current or former employee of a Clark Associates Affiliated Company?Required
Are you legally authorized to work in the United States?Required
Will you now or will you in the future require employment visa sponsorship? (e.g., H1-B, O-1)Required