ESSENTIAL DUTIES

• Manage and support the day-to-day operation process and movement of products in the inventory department while overseeing the following subdepartments: Wrap, Go-Backs, Returns, Expeditor, Product Placement, Bin Maintenance, and Replenishment
• Work closely with each subdepartment and Team Leads to maximize accuracy and daily work loads
• Ensure processes are being followed and analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency
• Respond professionally and promptly to any emails, associate questions and/or situations
• Supervise 30+ employees to achieve high performance standards while coaching, training, and developing employees in industry best practices
• Ensure items requiring extensive research are resolved within 24 hours
• Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including administration and oversight of corrective actions and progressive discipline process
• Provide clear and frequent communication to all teams regarding department productivity, Company policies and procedures
• Interact regularly with employees one-on-one to promote culture, a high level of engagement, and ensure all safety regulations / rules are followed. Actively engaging in "MBWA" or Manage by Walking Around and serve as a role model of company culture.
• Identify and delegate quarterly initiatives to team members; promote and monitor progress to ensure quarterly goals are met
• Ensure warehouse is completely cycled 4 times per year with an accuracy of 75% or above for each section of the warehouse
• Maintain adequate staffing levels to ensure operating metrics are met consistently; may include the coordination of shift change bids and related programs
• Lead daily and weekly meetings to share information including metrics review, areas of improvement, employee relations issues, and updates on quarterly initiatives and related projects
• Track and administer 30/60 day reviews as well as semi-annual and annual reviews
• Manage time clocks and PTO for associates
• Document injuries and ensure paperwork is filled out properly
• Other duties as assigned

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.