Job Summary

Director of Global Product Safety and Quality

Clark Associates
Lancaster, PA Remote
Full-Time
Legal residents of one of the following states:
AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
W-2 candidates only, H-1B sponsorship not available
Responsibilities
  • Define and execute a comprehensive quality and safety strategy that ensures the integrity of high-risk products, including electrical and gas-powered commercial appliances and food-service equipment, industrial and janitorial equipment, furniture, chemicals, and lithium battery-powered products.
  • Drive organizational change by establishing quality and safety as a core function embedded within the organization.
  • Provide strategic leadership to the quality assurance function, setting clear direction and priorities that are aligned with the Company’s values.
  • Design and implement an enterprise-wide organizational quality and safety management system.
  • Lead a quality and safety team, and provide strategic direction to performance and safety testing, product engineering, and quality control within our large warehouse and distribution center network.
  • Build a comprehensive global supplier quality program focusing on high-risk products, assessing supplier network, and ensuring competent and responsible suppliers for private-label products.
  • Provide strategic leadership on all quality and safety-related matters to inform strategic product and sourcing decision-making, improve risk management, and drive quality enhancements throughout the organization.
  • Collaborate with cross-functional teams to ensure quality and safety considerations are integrated into all stages of the product lifecycle, from development through post-market surveillance.
  • Provide leadership and guidance for all standards and codes related to commercial equipment and appliances, including UL, ETL, NSF, Energy Star, and CSA.
  • Refine and improve post-market surveillance system, ensuring all customer complaints and reviews are monitored for safety and quality. Manage safety metrics and reports and integrate safety monitoring into quality management system.
  • Stay apprised of industry-related safety reports, including monitoring CPSC recall list, product liability litigation, and trade organization updates.
  • Interface with regulatory authorities, third party certification authorities, testing labs, and suppliers.  
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Clark Associates
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Director of Global Product Safety and Quality

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Are you a current or former employee of a Clark Associates Affiliated Company?Required
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Will you now or will you in the future require employment visa sponsorship? (e.g., H1-B, O-1)Required