Job Summary

Warranty Service Specialist (Remote)

WebstaurantStore
Lititz, PA Remote
Starting at $24.74 Per Hour
Junior Level
Full-Time
Legal residents of one of the following states:
AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
W-2 candidates only, H-1B sponsorship not available
Responsibilities
  • Make and execute decisions regarding warranty service needs of customer orders
  • Provide basic troubleshooting with customers to rule out common issues of user error
  • Coordinate and schedule service calls with service providers
  • Follow up on warranty service claims to ensure accuracy and customer satisfaction
  • Manage relationships with service technician providers, customers, Procurement and others to help resolve equipment warranty issues
  • Proactively problem-solve and communicate with appropriate departments when product or customer service issues arise
  • Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience 
Join the Team
WebstaurantStore
Personal Information
Job Questions
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Job Application for Warranty Service Specialist (Remote)

Warranty Service Specialist (Remote)

Personal Information

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City
Search for address or enter ZIP Code to fill in State and City.
Are you a current or former employee of a Clark Associates Affiliated Company?Required
Are you legally authorized to work in the United States?Required
Will you now or will you in the future require employment visa sponsorship? (e.g., H1-B, O-1)Required