Job Summary

Bilingual Hospitality Professional

The Restaurant Store
Lancaster, PA
Full-Time
W-2 candidates only, H-1B sponsorship not available
Responsibilities
  • Communicate with Spanish and English speaking customers through phone, email, and in-person about their order status and available products or needs available in the store location
  • Provide friendly, efficient and accurate solutions for customers with the goal of customer loyalty and increased business sales
  • Listen to and analyze customers' issues, investigate problems, and provide strategic solutions in both English and Spanish
  • Ensure that customers always have the most complete and up-to-date information about the status of their orders
  • Communicate product or service issues as they arise within the Customer Solutions department, as well as, with any additional, relevant departments
  • Foster a team-oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company
  • Be willing to remain flexible and adapt to change as we continue to grow as a company
  • Take initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industry
  • Learn about the foodservice industry and the products that we sell
  • Guide customers through the website, while providing online shopping assistance and product help
Join the Team
The Restaurant Store
Personal Information
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Job Application for Bilingual Hospitality Professional

Bilingual Hospitality Professional

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Are you a current or former employee of a Clark Associates Affiliated Company?Required
Are you legally authorized to work in the United States?Required
Will you now or will you in the future require employment visa sponsorship? (e.g., H1-B, O-1)Required