Job Summary

Supply Chain - Drop Shipment Vendor Specialist

WebstaurantStore
Lititz, PA Remote
Starting at $55,000 Per Year
Entry Level
Full-Time
Legal residents of one of the following states:
AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY
W-2 candidates only, H-1B sponsorship not available
Responsibilities

Vendor Management

• Build, manage, and leverage relationships with Vendors and Procurement to improve the drop ship 

customer experience 

• Serve as an expert point of contact on assigned vendors 

• Evaluate Vendor performance using Vendor Specialist Metrics and other reports to propose and 

act on solutions 

• Assist in the vendor onboarding process and educate vendors on Drop Shipment's processes & 

expectations

Customer Support

• Collaborate with others in Order Optimization and internal departments to ensure effective 

processing of orders 

• Follow up daily on open purchase orders to ensure that customers have up to date information on 

their drop shipped orders

• Communicate issues and provide solutions to customers on their drop shipped orders

• Address incoming emails by troubleshooting issues, resolving customer pain points, and improving 

vendor performance

Continuous Improvement

• Propose additional reporting needs to enhance the customer experience, vendor performance, and 

individual performance 

• Identify opportunities to reduce the need for incoming and outgoing emails 

• Evaluate current processes and suggest any appropriate improvements to increase process 

efficiency and improve the customer experience 

Join the Team
WebstaurantStore
Personal Information
Job Questions
Step 1 of 2

Job Application for Supply Chain - Drop Shipment Vendor Specialist

Supply Chain - Drop Shipment Vendor Specialist

Personal Information

Message and data rates may apply. Message frequency varies.
State
City
Search for address or enter ZIP Code to fill in State and City.
Are you a current or former employee of a Clark Associates Affiliated Company?Required
Are you legally authorized to work in the United States?Required
Will you now or will you in the future require employment visa sponsorship? (e.g., H1-B, O-1)Required